Questions,
answered
plainly.

After a 90-minute on-site walkthrough we produce a line-item scope: labour, materials, allowances, permits and contingency, priced as a fixed contract. It takes three to five business days. There is no charge and no obligation.

Yes. It changes only for a change you sign, or for concealed conditions — knob-and-tube wiring, rot, undersized structure — which we photograph and price before proceeding. Our average change-order value is 1.4% of contract.

Where you have not chosen a finish yet, we carry a dollar allowance for it. Your scope lists the allowance and what it realistically buys, so you are not surprised at the tile shop.

A deposit at signing, then progress invoices tied to completed milestones — never ahead of the work. Lien waivers accompany each invoice. Final payment follows the punch list you sign.

Yes: 0% for 18 months on contracts above $25k through our lending partner, with approvals typically inside 24 hours. Longer fixed-rate terms are available.

Kitchens six to ten weeks on site; baths three to six; basements seven to twelve; additions fourteen to twenty-six. Add four to six weeks of drawings, selections and permits before any of that starts.

Almost always, except during whole-home renovations. We build dust walls, run negative air, protect floors and clean down daily. Water and power outages are scheduled and announced in advance.

07:30 to 16:00, Monday to Friday. We do not work weekends without asking you first, and we do not start before 07:30 in residential neighbourhoods.

Yes. A named crew lead plus one or two carpenters for the duration. Trade partners come and go by trade, but the faces running your job do not change.

Always, and it is in the contract price. Our permit coordinator submits, tracks inspections and closes the permit. You receive the final approval documentation for your records.

Always, and it is in the contract price. Our permit coordinator submits, tracks inspections and closes the permit. You receive the final approval documentation for your records.

Always, and it is in the contract price. Our permit coordinator submits, tracks inspections and closes the permit. You receive the final approval documentation for your records.

Always, and it is in the contract price. Our permit coordinator submits, tracks inspections and closes the permit. You receive the final approval documentation for your records.

Not usually. Below about $12k we are the wrong choice and will refer you to a trusted smaller outfit rather than take your money inefficiently.

Yes, and we prefer it on additions. We will review the set for constructability and flag anything likely to draw a permit correction before we price it.

For kitchens, baths and basements, yes — measured plans, elevations and a 3D set. Structural additions get a licensed engineer, and we bring in an architect where zoning demands it.